When it comes to running CALLAHEAD in our inherit goal to be perfect, we have detailed quality control systems in place for every aspect of our operations. Whether it is answering the phone in our office, delivering and setting up our equipment, weekly service or equipment removal from any location every CALLAHEAD employee is trained to ensure all of our customers receive professional and courteous service along with the greatest portable sanitation equipment available.
Knowledge of how our equipment is installed as well as its operation are key factors in customer confidence and satisfaction no matter what industry, which is what makes CALLAHEAD the greatest in the field of portable sanitation. We believe every great company operates in this fashion such as, General Electric (GE). GE is known for educating both employees and customers about their operations, products and services and of course their quality.
This detailed information about the installation of our porcelain toilet system will emphasize that CALLAHEAD is the best choice for your job site trailer.
Our porcelain systems delivery and installation will begin with a CALLAHEAD box truck arriving at your job site to unload your equipment which includes your holding tanks, pumps, porcelain toilet etc. Our uniformed installation technician will initiate the installation with the waste water tank and fresh water tank that will be placed either along the backside of the trailer directly under the restroom area or right along side of the restroom area.
Once the tanks are put in their proper location he will then mount onto a skid the automatic fresh water pump and place it directly in-between the two tanks.
At this point the technician will need to go into the office trailer to remove the porcelain toilet already located in your trailers restroom so he may replace it with the CALLAHEAD porcelain toilet system you have selected. Our porcelain toilet will already be bolted up to a base plate with a toilet flange installed at the bottom of the toilet. The technician will put the porcelain toilet into the proper position above the 3 inch waste pipe opening and bolt the toilet base plate down with four lag bolts to ensure the porcelain toilet is firmly secured in its place.
The technician now must return to beneath the trailer to install a 3 inch PVC pipe into the toilet flange right through the floor of the trailer. You will now have a porcelain toilet bolted to the floor of the trailer with the 3 inch PVC pipe sticking out of the bottom of your trailer.
The technician lines up one of the waste tanks 3 inch openings with the 3 inch pipe to the trailer floor hooking up the 3 inch pipe to the tank with a fitting. The goal is to have a 3 inch waste pipe to go from the toilet bowl to the waste tank with a straight drop and absolutely no turns in the pipe. This straight drop is required to prevent toilet clogs and back-ups.
Next, the technician will need to go back inside your trailer to install a ½ inch chrome nipple through the floor which will also have a ½ inch chrome water valve like you would see in a typical home bathroom.
Once the chrome water valve is in place next to the toilet bowl, the technician then hooks up a ½ inch stainless braided hose (speedy connector) which will extend from the chrome valve to the toilet bowl water line.
Your porcelain toilet bowl is now ready for constant water pressure. The technician now hooks up a 1 inch PVC pipe to the intake part of the water pump with a PVC adapter. The pipe goes over the fresh water tank, receives an elbow fitting then goes thru the fresh water tank equipment cover right to the bottom of the tank. He will then hook up a check valve-water strainer (foot valve) to an elbow fitting which is connected to the PVC pipe. This allows the foot valve to lay horizontally on the bottom of the fresh water tank.
A flow switch is now installed inside the fresh water tank which is connected to the vertical pipe. It is essentially just a plastic floating bob that is hooked up to a traditional extension cord. The bob is equipped with an internal switch and floats on top of the water and will drop as the water drops. This changes the position of the internal switch which in turn will shut off the electric. This is a very important feature since it will not allow the pump to run and overheat if the fresh water tank runs out of water. It is now time to hook up the exhaust side of the fresh water pump to the chrome nipple that comes through the trailer floor.
The installation technician will take a 1 inch PVC pipe and hook it up to the pump with a fitting that runs under the trailer to the nipple. This will be the fresh water feed to the toilet bowl. He then installs tank heaters into both the waste tank and the fresh water tank. The heaters go through the equipment covers and lay at the bottom of the tank. The technician plugs the heaters into an outlet under the trailer or he will bring the extension cords through the trailer floor to the closest outlets available.
The next important addition to CALLAHEAD's porcelain toilet system is the installation of our overflow alarm system. The technician will hook up a sensor unit to the waste tank and installs an alarm inside the trailers restroom which will notify you of the waste tank being close to full capacity. This was created to prevent overflows of your porcelain toilet system, although this alarm is much more important with domestic running water.
The following step of the installation process is the installation of heat tape and insulation wrap on all the PVC lines to prevent freeze-ups. The technician does this by running heat tape up and down both sides of the PVC pipes. He will secure the heat tape with electrical tape, plugs the heat tape into the outlets under or inside the trailer and then wraps all the PVC pipes with an insulation wrap. This process is known as our Winterization package.
The technician will now need to examine the breaker panel to figure out which breakers control which outlets. He will make sure the equipment amperage is below the breakers capability and then mark the breakers used with the CALLAHEAD equipment sticker. In the majority of cases two breakers will be required utilizing 20 to 40 amps depending on the time of year.
Now it is time for the technician to fill the fresh water tank with water, prime the pump with water and plug in the pump's electrical cord. He will then enter the restroom trailer and flush the toilet bowl several times to fill it with water and make sure it is flushing properly.
The technician will then check that the pump is turning on and off and make sure the entire system is free from leaks. If the pump is working properly, there are no leaks and the toilet bowl is flushing correctly the technician has completed the installation of your porcelain toilet system.
It is now time for the technician to install a flat white metal plate right above the holding tanks at approximately the 5 foot mark on the outside wall of the office trailer along with the application of the CALLAHEAD sign-in sticker to the metal plate.
The sign-in plate is signed every time a service technician visits your site to service your system.
Finally, the technician will install a 6" x 5" engraved plaque with all of CALLAHEAD's contact information. The plaque's text is engraved in silver with a faded navy background and has a chiseled appearance.
This beautiful work of art is installed right above your toilet bowl inside your trailers restroom so you have easy access to our main office's contact information if you are ever in need of our assistance.
Once the installation and set up of your porcelain system is complete, the technician will completely clean up all areas affected by his work at your job site. All of CALLAHEAD's technicians arrive in full CALLAHEAD uniform and will complete his work in a polite, respectful and courteous manner. Our porcelain systems can be installed within 24 hours of placing your order with the average installation taking between 2 to 4 hours to complete.
Since 1986 CALLAHEAD has kept the details of this porcelain toilet system completely confidential as our competitors for decades have tried to imitate our design. However, we feel sharing the in-depth details to our porcelain toilet system will give our clients the confidence they desire and deserve when choosing a porcelain toilet system for their trailer's restroom. CALLAHEAD's goal has and always will be to supply our customers with the best equipment and service in the industry.
Our Porcelain Toilet Systems are the greatest in the field or we would not have thousands installed in office trailers all throughout New York and growing daily. We consistently work to develop and advance our system which has kept us way ahead of all others. It is undeniable that we have the most advanced porcelain toilet system in the industry.